Ensured relaxing atmosphere

To ensure a relaxing atmosphere for all of our guests we ask that you:

~ Turn cell phones/pagers to silent or vibrate mode.

~ Use a "spa voice" in all areas of the spa. Our lounge is a place where
   many guests savor a much-needed private moment to read, meditate or
   simply to relax.

~ We wish to provide you with the treatment you deserve. If for any reason,
   you are uncomfortable with anything (e.g. room temp., depth of massage
   or music volume) please let your spa therapist know during your
   treatment.

Returns / Exchanges

Skin Care: You may receive a full refund within 10 days of purchase.

Makeup / Body Care / Miscellaneous: Are all final sale.

Gift Certificates: Are non-refundable but are fully transferable.




Methods of payment

We accept cash, debit, Visa, MasterCard, En Vogue Day Spa Gift Certificates / Cards, and Spa Finder Canada Gift Certificates. Service prices are subject to change without notice. Treatment times are approximate.  Gratuities are not included in the service price.




Valuables

We request that you leave all jewelry at home. We are not responsible for any lost or stolen items.


We love kids, but...

The spa is a place where Moms & Dads come to rest and recharge their batteries. So please, make arrangements in advance and come enjoy the Spa without your little ones.

Children under the age of 13 will not be permitted in the spa, unless they are having services.



Spa Arrivals/Arriving Late

Please arrive 15 minutes prior to your appointment, so that we may begin your treatment on time.

Your time is important to us and we are committed to offering all guests wonderful service. As a courtesy to our other guests, If you arrive late for your appointment, we may have to customize your treatment to fit in the allotted time or reschedule your appointment.



Privacy

During treatments, your body will be draped with sheets or towels to ensure your privacy. However, because your relaxation and enjoyment is our number one priority, please feel free to leave on as much clothing as makes you feel comfortable.